comScore System Engineer in Pune, Indiana

Job Description

Job Title : System Engineer

Location : Pune, India

About This Role :

The Infrastructure Operations team is hiring an System Engineer – Command Center to provide 24x7 Tier 1 support of the comScore infrastructure. This team will monitor and troubleshoot issues within the network, storage & server environment. These environments exist on premise as well as in AWS and are a mixture of physical and virtual. This position will also be responsible for working with multiple teams in the US to create support and escalation procedures based on the impact to the business.

What You’ll Do :

  • Remote management and monitoring of 24 x 7 Command Center Operations

  • Working with SOPs.

  • Troubleshoot, prioritize and escalate issues to concerned technical teams

  • Communicate severity issues.

  • Understanding of the ITIL process including Incident, Change & Knowledge management.

  • Provide on-call support

  • Help in process improvement and documentation

What You’ll Need :

  • Bachelor’s Degree in Computer Science or related field

  • 1 to 3 years of infrastructure operations (Command Center) experience

  • Attention to detail

  • Ability to follow complex and detailed instructions

  • Sense of action and assertiveness to resolve issues

  • Desire for learning new technologies

  • Strong data analysis and problem-solving skills

  • Excellent written and verbal communications skills

What You’ll Need, cont.:

  • Familiarity with monitoring & Service management tools like Nagios, Service Now, Pager Duty

  • Dell server monitoring tools, for example Dell Openmanage and iDRAC.

  • Technical knowledge of Windows Server 2008, 2008 R2 and 2012, Linux

  • Familiarity with Virtualization & cloud platforms like VMware & AWS

  • Familiarity in Windows & Linux server administration

  • Experience in handling hardware and SEL logs and differentiating between critical and non-critical events

Benefits:

  • The possibility to surround yourself with exceptionally talented individuals, widely regarded as leaders in the digital space

  • Be part of a driven, collaborative and fun global team

  • Flexible working environment

  • Informal work atmosphere and great colleagues

  • Possibility to work with cutting-edge technology in an innovative company

  • Exposure to modern and innovative devices and gadgets

  • Training, room for personal development and career growth

  • Competitive salary & benefits

About comScore

At comScore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.

comScore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, comScore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, comScore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about comScore, please visit comScore.com

*LI-JL1

ID 21156

Number of Openings 2

Business Unit Software Engineering & Technology