comScore Analyst, Client Success in New York, New York

Job Description

Job Title: Analyst, Client Success

Location: New York, NY

About This Role:

This Analyst will help support comScore's relationships with advertiser, agency, media, ad tech and broadcaster clients by managing delivery of comScore data, helping clients gain business value from that data, and preparing and delivering reports and analyses. This person will provide superior client service to these firms including timely and informative responses to client inquiries, product training and support, and methodology training, via a client-centric approach to clients business objectives and goals. This position provides growth opportunities for driven, successful individuals.

What You'll Do:

  • Deliver exceptional client service support to clients

  • Communicate regularly with clients and agencies, keeping them engaged and utilizing our data

  • Project management across several accounts, including conducting kick off calls, hosting training sessions with clients and working with internal comScore teams to effectively launch new projects

  • Collaborate with internal teams, working together to keep projects on track and resolving issues as they arise

  • Deliver custom reports and analyses that address clients business questions and goals, including conducting industry and web site research, performing data quality assurance checks and investigations, analyzing large amounts of data, researching changes in trends, preparing spreadsheet reports and slide presentations, and presenting findings to existing clients in order to deliver strategic consulting services and business insights Support ongoing deliveries of comScore data; help clients understand data and gain business value from it

What You'll Need:

  • 2-4 years of experience in a client-facing position within an analytics, audience measurement business, advertising agency, or computer science field

  • Proficient with Microsoft Office Suite

  • Sees the value in taking a collaborative approach to problem solving

  • Possesses strong time management skills and can properly set client expectations for all turnaround items

  • Ability to code and automate systems with JavaScript, VBA, or other languages highly desired

About comScore

At comScore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.

comScore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, comScore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, comScore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about comScore, please visit comScore.com.

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law.

To comply with federal law, comScore participates in E-Verify. Successful candidates must pass the E-Verify process after hire.

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ID 21060

# of Openings 1

Category Commercial (Sales & Client Insights)